Terms & Condition
Last Updated: [25-02-2026]
Welcome to Lovenjoy.co.in. By accessing, browsing, or purchasing from this website, you agree to the following legally binding terms and conditions.
If you do not agree, you must discontinue use immediately.
1. AGE RESTRICTION (18+ ONLY)
This website and its products are strictly intended for adults aged 18 years or above.
By using this website, you confirm that:
• You are at least 18 years old
• You are legally competent to enter a binding contract
• You are purchasing for lawful personal use
The company is not responsible for false age declarations. Orders may be cancelled if misrepresentation is suspected.
2. PRODUCT CLASSIFICATION & NATURE
Products sold are intimate lifestyle and personal wellness products.
They are NOT:
• Medical treatment devices
• Therapeutic equipment
• Prescription substitutes
• Licensed medical instruments unless explicitly stated
No medical, therapeutic, or guaranteed performance claims are made.
3. STRICT NO WARRANTY POLICY
All products are sold “as is” without express or implied warranties, including but not limited to:
• Merchantability
• Fitness for a particular purpose
• Long-term performance
We do not provide long-term warranty.
However:
Verified manufacturing defects reported within 48 hours of delivery may qualify for replacement at our sole discretion.
Unboxing video proof is mandatory.
Damage caused by:
• Improper charging
• Water exposure
• Tampering
• Overuse
• Negligence
• Electrical fluctuation
• Improper storage
is not eligible for replacement.
4. HYGIENE & NO RETURN POLICY
Due to intimate and hygienic nature:
• No returns after packaging is opened
• No exchange for dissatisfaction
• No return for change of mind
• No return due to compatibility issues
Replacement is only considered for verified manufacturing defect reported within 48 hours.
This policy is strictly enforced for health and safety reasons.
5. ELECTRICAL & BATTERY LIABILITY DISCLAIMER
For rechargeable or battery-operated devices:
User agrees:
• To use only recommended charging accessories
• Not to overcharge
• Not to disassemble or modify
• Not to use damaged cables
• Not to expose non-waterproof products to water
Company is NOT liable for:
• Fire
• Overheating
• Electrical shock
• Battery swelling
• Short circuit
• Damage due to voltage fluctuation
• Injury caused by improper charging
User assumes full responsibility for safe operation.
6. MEDICAL & HEALTH DISCLAIMER
Products are not intended to:
• Diagnose
• Treat
• Cure
• Prevent disease
Users must discontinue use if irritation or discomfort occurs.
Condoms:
• Must be used strictly per manufacturer instructions
• No contraceptive method guarantees 100% protection
• Check expiry date before use
The company is not responsible for pregnancy, infection, allergic reactions, or health complications resulting from misuse.
7. LIMITATION OF LIABILITY
To the fullest extent permitted under Indian law:
• Liability is limited strictly to the purchase price of the product
• We are not liable for indirect, incidental, punitive, or consequential damages
• We are not liable for emotional distress claims
• We are not liable for third-party claims arising from product use
Nothing in these terms overrides non-excludable legal rights under Indian consumer law.
8. USER ASSUMPTION OF RISK
By purchasing and using products, user acknowledges:
• Products involve inherent personal use risks
• User voluntarily assumes all risks
• Proper hygiene and safe practices are user responsibility
9. CHARGEBACK & PAYMENT DISPUTE PROTECTION
By completing a purchase, user agrees:
• Transaction is authorized
• Product description has been reviewed
• No fraudulent payment method is used
If a chargeback is initiated without contacting customer support first, we reserve the right to:
• Provide delivery confirmation to payment gateway
• Provide IP logs and transaction data
• Pursue recovery of losses
Fraudulent disputes may result in account blacklisting and legal action.
10. SHIPPING & RISK TRANSFER
• All shipments are discreet
• Risk transfers upon confirmed courier delivery
• We are not liable for incorrect addresses provided by customer
• Delays caused by courier or force majeure are not our responsibility
11. FRAUD PREVENTION & ORDER CANCELLATION
We reserve the right to:
• Cancel suspicious orders
• Request ID verification
• Refuse bulk purchases
• Refuse reseller orders
12. INTELLECTUAL PROPERTY
All website content is proprietary.
Unauthorized copying, scraping, or reproduction is prohibited.
13. DATA PROTECTION
User data is processed for order fulfillment only.
We do not sell personal information.
14. INDEMNIFICATION
User agrees to indemnify and hold harmless the company against any claims arising from:
• Product misuse
• Violation of law
• False declarations
• Fraudulent payment disputes
15. FORCE MAJEURE
We are not liable for failure due to:
• Natural disasters
• Government restrictions
• Pandemic
• Supply chain issues
• Technical failures
16. SEVERABILITY
If any provision is invalid, remaining provisions remain enforceable.
17. ENTIRE AGREEMENT
These terms constitute the full agreement between user and company.
