Privacy Policy
Last Updated: March 16, 2026
1. Our Privacy Philosophy
At Lovenjoy.co.in, we believe in “Minimum Data, Maximum Discretion.” We only collect the bare essentials required to deliver your order within India. We do not track your IP address, your precise location, or store your Date of Birth.
2. Age Verification (The Age Gate)
Access to our website is restricted to individuals aged 18 years or older.
- Self-Declaration: We use an “Age Gate” popup to confirm your eligibility.
- No Data Storage: We do not store your response to the age gate in our permanent database; it is a session-based check to ensure legal compliance for adult-oriented products in India.
3. What We Collect (And Why)
We only collect information you provide at checkout to fulfill your order:
- Name & Shipping Address: To ensure your package reaches you.
- Phone Number: For our delivery partners to contact you upon arrival.
- Email Address: To send your order receipt and tracking number.
4. Secure Payments via Paytm
All transactions are processed securely through Paytm.
- Financial Privacy: Lovenjoy.co.in never sees or stores your Credit Card, Debit Card, or UPI credentials.
- Discreet Billing: Your payment statement will show a neutral business name [Insert your Paytm Business Name here] to maintain your privacy.
5. 100% Discreet Shipping
We guarantee that your shopping habits remain your secret:
- Plain Packaging: Products are shipped in tamper-proof, unmarked brown or white packaging.
- No Branding: There is no mention of “Lovenjoy” or the contents of the package on the outer label.
- Domestic Only: We exclusively ship to addresses within the Republic of India.
6. Data Protection & Your Rights
In accordance with the Digital Personal Data Protection Act (DPDP), 2023, you have the right to:
- Access & Correct: View or update your shipping details.
- The Right to be Forgotten: You can request the permanent deletion of your customer account and order history.
7. Contact Information & Grievances
For any privacy-related concerns or to request data deletion, please contact us directly:
- Phone: +91 6355357167
- Email: info@lovenjoy.co.in
- Availability: 10:00 AM to 6:00 PM (IST)
